Last updated: [DATE]. This policy is a general template; please have it reviewed by a legal professional before publishing.
Who We Are
This website is operated by Sri Siddhi Neuro Wellness, Cosmopolis Square, Aiginia, Bhubaneswar, Odisha – 751019 (“we”, “us”). For privacy questions, contact us at srisiddhineurowellness@gmail.com.
Information We Collect
- Appointment requests: name, mobile number, email (optional), age, gender (optional), preferred date and time, health concern, preferred therapy and any message you choose to share.
- WhatsApp and phone: if you contact us on WhatsApp or by phone, we receive your number and the messages you send. WhatsApp’s own privacy policy also applies.
- Technical data: like most websites, our server may record basic technical information (such as IP address and browser type) for security purposes.
How We Use Your Information
- To respond to your enquiry and arrange appointments
- To provide care and follow-up you have requested
- To keep our website secure and prevent spam
We do not sell your personal information or use your health information for advertising.
Health Information
Information about your health is sensitive. Please share only what is needed for us to contact you; detailed health information will be discussed during your consultation. Access to appointment requests is restricted to authorised staff.
Consent
By submitting the appointment form, you consent to us using your details to contact you about your request. You may withdraw consent at any time by contacting us, subject to any records we must keep by law. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Third-Party Services
Our website uses Google Fonts and an embedded Google Map, which may receive your IP address when pages load. Links to WhatsApp and social media take you to those services, which have their own privacy policies.
Data Retention & Security
We keep enquiry records only as long as needed for the purposes above or as required by law, and take reasonable measures to protect them. No method of transmission over the internet is completely secure.
Your Rights
You may ask to access, correct or delete the personal information we hold about you by contacting us at the email above.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.